About Online Banking

Increased Authentication

Changes to Increased Authentication

At North Peace Savings & Credit Union we ensure the security of your online banking environment by putting various layers of security in place to prevent unauthorized access into your accounts.

The layers of security you will be familiar with consist of verifying your identity, in the following ways:

Your Login Credentials – When you log in, your access credentials are verified to ensure they match with our systems record. Should they not, you will be unable to log in.
Your Device - We check the device you are using to login – whether it’s your computer, mobile phone or tablet. If you’re using a new device and we don’t recognize it, we may ask you to answer your personal challenge question to help us verify that its truly you.

In December 2015, there will be a small change to when you login. While everything else remains the same, we will be removing the personalized image you currently see today, to simplify the login process required to access your accounts.

Starting in October 2015, you will see a notification when you login to remind you of this update and the upcoming change.

About Online Banking

Getting started is fast and easy. Visit your local branch and we will ask you a few security questions and provide you with a Personal Access Code. Then access to your accounts will be just a click away.

Registering Your Computer For Faster Logins

You can speed up the login process by opting to register your computer. Registering your home or personal computer is highly recommended for faster logins. You should not register shared or public computers. Cookies are used to identify registered computers. If you clear your cookies, you will have to re-register your computer.

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