What's New

Important Member Information

Effective January 1st, 2018 we’ll be working with a new credit card provider: If you carry a credit union Mastercard credit card issued by CUETS Financial*, here’s information you need to be aware of. In the New Year, we will be moving to a new credit card provider, and that means we won’t be able to provide support or information on our website or in the branches for your CUETS Financial Mastercard credit card. 

Please watch for a letter from CUETS Financial explaining this change and how they will continue to work with you effective January 1, 2018.

If you’re used to signing in to the Mastercard or Choice Rewards site, be sure to save or bookmark the links before December 31st, 2017 because we’ll be removing those links from our website on that date.

What will stay the same?

You can continue to use your existing CUETS Financial Mastercard credit card after January 1st, 2018, the same way you do today. You will have the same PIN, features and benefits, credit limit, interest rate(s) and fees. Your CUETS Financial Account Agreement and Disclosure Statement, as amended to date, will also remain unchanged. Please ensure your address is current with CUETS Financial so you will continue to receive any notices from them.

If you’ve set up Credit Union Mastercard in your bill payments, you’ll still be able to pay your bill online and in the branch.

What will change?

Effective January 1st, 2018 you won’t see any direct links to CUETS Financial or Choice Rewards site on our website. When you log-in to choicerewards.ca, you will no longer see our name or logo on your landing page.  Be sure to save the link before December 31st, 2017

We will no longer offer CUETS Financial cards in the branches, and unfortunately we won’t be able to provide member service on your existing card. To continue to manage your account, you can go online using your current login credentials for CUETS Financial Online Card Services. If you aren't currently enrolled, you can visit cucardsonline.com and click "New User/ Enrol Now" link. Alternatively, you can contact the CUETS Financial toll-free customer assistance number:

CUETS Financial Card Services 1-800-561-7849.

What’s next?

On January 1st, 2018 North Peace Savings and Credit Union will be introducing an exciting new family of both personal and business Mastercard and Visa cards. Our new card offering will provide excellent options to our members, with cards that can specifically suit their individual credit card needs, both for personal use and for business.

Please note that Members can continue to use their existing North Peace Savings and Credit Union Mastercard card issued by CUETS Financial beyond January 1st, 2018, the same way you use it today.  If you have any questions regarding your current Mastercard credit card you should contact the number on the back of your credit card.

Click here to explore our new Mastercard and Visa options!

 


*CUETS Financial is a division of The Toronto-Dominion Bank. The Toronto-Dominion Bank is the issuer of this credit card. 

 All trade-marks are the property of their respective owners.  ® Choice Rewards is a trade-mark of The Toronto-Dominion Bank. CUETS is a trade-mark of Canadian Credit Union Association, used under license.

NPSCU is proud to be a part of the Canadian Credit Unions that received a coveted Customer Service Excellence Award from IPSOS for 13th year running!

Ipsos, Canada’s market intelligence leader, announced the winners of its 2017 Best Banking Awards. The annual awards program recognizes Canadian financial institutions with the top ranked customer service for personal banking experience based on various key performance indicators. Among all financial institutions, Canadians ranked credit unions first in overall Customer Service Excellence and Branch Service Excellence for the 13th consecutive year.

For more information, click here.