North Peace Savings Receives 2012 Doxim Customer Service Excellence Award

Pictured: Debra Kellestine, Senior Manager of Information Technology at North Peace Savings and Chris Rasmussen, President & CEO of Doxim

North Peace Savings and Credit Union was presented with the 2012 Doxim Customer Excellence Award at the Doxim Exchange 2012 Client Conference in Vancouver, BC.

Doxim is a close partner of North Peace Savings and Credit Union providing member statement and technology services to enhance overall member experience.

North Peace Savings and Credit Union underwent a statement enhancement project last year working to enhance the design of their member’s monthly statements. Said Mitchel Chilcott, CEO of North Peace Savings and Credit Union "It's essential to us that we start with the member experience in mind and then work back from there to enhance technology to meet our member's needs. Working with key suppliers like Doxim who share this member centric value is key to our combined success."

Doxim’s Customer Excellence award recognized North Peace Savings and Credit Union as a key partner providing strategic user input to enhance their current offerings to better serve clients.
 
Said Doxim CEO, Chris Rasmussen “North Peace Savings and Credit Union has been instrumental in helping us certify an additional banking platform that many of our customers are on, for our enhanced statement offering.  Their diligent attention to detail and respect for the value of continuous, accurate and constructive feedback helped us to develop a new XML based statement standard for their banking platform that completely met all the goals of the project.  It’s great to work in such close partnership with our clients and we look forward to working with North Peace Savings & Credit Union in the future on new projects that bring additional value added benefits their member base.”

 

About North Peace Savings and Credit Union:

North Peace Savings and Credit Union (NPSCU) is a full-service financial organization offering banking, commercial, investment and insurance products. Located in Northeast British Columbia, North Peace Savings has proudly served the north for 65 years and is committed to the social, economic and environmental well-being of the communities in which it operates.  NPSCU has four branches, a financial planning office, over 11,000 members and was recently recognized in the area as the People's Choice winner of "Best Financial Institution, 2011".

 

About Doxim:

Doxim builds and delivers automated account opening software, cloud-based Enterprise Content Management, and advanced document processing solutions for Financial Service Providers and their outsourcing partners. These solutions are used by thousands of clients in banking, credit unions, wealth management and investment brokerage to create, deliver and manage business critical documents and content more efficiently and cost effectively. Doxim solutions help these organizations to improve client communications, streamline document access and meet the stringent compliance requirements associated with transactional document output and delivery. Doxim is an SSAE16/CSAE 3416 compliant organization.