Buyer Protection & Extended Warrenty

Buyer Protection & Extended Warranty

MEMBER CARD® Buyer Protection Extended Warranty

At North Peace Savings & Credit Union (NPSCU), members automatically receive Buyer Protection and Extended Warranty on their MEMBER CARD® debit cards. With Buyer Protection, your purchases are covered against loss, theft or damage for a full 120 days after purchase! Plus, you’ll also receive the peace of mind of an Extended Warranty, which can double the manufacturer’s warranty up to one year longer! There is no cost to you, and no forms to fill out. For a copy of our certificate of coverage, please click here, or contact your branch for more information.

Buyer Protection & Extended Warranty

When you use your NPSCU debit card for a purchase, you’re protected with the following benefits:

Buyer Protection

This coverage offers protection on the purchase of most retail items – and that includes gifts!

For a full 120 days after the purchase, the item is protected if it’s stolen, dropped and broken or even consumed in a fire.

Making a purchase with a cheque? No problem! As long as the cheque is drawn on your insured account, you receive the same protection for your purchase.

Valid claims will be satisfied either by replacing the stolen or damaged item, or by a cash payment in an amount that does not exceed the total purchase price.

Extended Warranty

The program doubles the warranty period of a purchased item up to two years, as long as the manufacturer’s warranty is valid in Canada for five years or less. For example, when you purchase a blender, the manufacturer would typically offer a one-year warranty.

But, if you use your credit union debit card for the purchase, the blender would be protected under the terms of the original warranty for an additional one year period.

Best of all, there are no applications and no extra costs! It’s all included with your Member Card®.

A unique benefit for credit union members!

Similar products are offered on credit cards, but this one is truly unique for debit cards and only available to credit union members.

  • Buyer Protection coverage is a full 120 days from date of purchase
  • Personal and home-based business purchases are protected
  • Coverage is up to $60,000 lifetime
  • Gifts are included
  • Includes worldwide purchases, not just Canadian purchases
  • Purchases made with a cheque drawn on your insured account are also protected


Are all types of purchases covered? Expand/Collapse

Many types of purchases are protected. Members have been reimbursed for items such as: jewelry, sunglasses, golf clubs, clothing, computer equipment, video games, cellphones, cameras, furniture, appliances, iPads, trampolines, toys, and more

What isn't covered? Expand/Collapse

Examples of items not covered: cash, travelers cheques, motorized vehicles, items intended for commercial purposes, animals, living plants, food and other perishables; also, sporting items lost or damaged through the normal course of use.

Making a Claim Expand/Collapse

Be sure to always keep a copy of your transaction record, receipt, and (for warranty claims) the manufacturer’s warranty. Then, to make a claim, simply call 1 (800) 263-9120, ext. 605800 and a Claims Representative will assist you